daleDale J. Silver is the new Client Services Manager at C-Forward, a technology firm serving small-medium size businesses. She will be responsible for growing and maintaining client relations and developing strategic long-term technology solutions.  Her background includes over 25 years in Sales Management with a dedication to excellent customer satisfaction.  Silver has extensive community involvement including NKY Chamber Executive Board […]

C-Forward Inc., a Covington information technology company, is giving back to the community this holiday season in several ways. C-Forward is participating in holiday charity events to benefit both the James E. Biggs Early Childhood Education Center in Covington and Tender Mercies, a Cincinnati-based organization that serves the homeless by providing housing and related services.

While convening a couple of White House Business Council roundtable meetings last week in Cincinnati and Northern Kentucky, I met with a diverse group of businesses large and small.  Their message to me was clear: while we are facing a tough economy, businesses in the region are eager to move forward, grow, and hire. With

More than a fifth of American homes have only a wireless phone, new data suggest. But home isn’t the only place where the traditional landline is becoming optional. Businesses can now get by without phones, too. The idea, however, is not to put all employees on cell phones only. Voice over Internet protocol, or VoIP,

Contributed By: Andy Hemmer | AndyHemmer.com Try as he may, Brent Cooper could not get his calls returned. Ironically, the president and owner of C-Forward Technologies was calling phone companies at the time. And he wasn’t selling anything, either. Au contraire. Cooper, a stickler for customer service that’s “personal, proactive and reliable” (www.CForward.com) had a

For most of its 10 years, C-Forward Tech­nologies said “no” to telephone work. But Brent Cooper, CEO of the Covington-based IT firm, found that when he referred clients to others for such services, they sometimes reported back unsatisfied. He decided it was time to keep them in-house. He recently launched a “voice-over-Internet protocol” division, delivering

COVINGTON – Several local technology firms will use Wednesday`s visit by the “Microsoft Across America Truck” to tout the tech community they are developing in downtown Covington. “We like to call it a technology showroom on wheels,” Judith Goldfarb of Microsoft said about the 42-foot truck that will be parked at 1 Madison Ave., on

Tech consultant concentrates on educating client companies Judi Ketteler Courier Contributor At the same time so many other Tri-State technology companies and dot-coms were losing momentum, Fort Thomas-based C-Forward continued to grow. Since starting his company three years ago, C-Forward President Brent Cooper has grown the business from a one-man show to a staff of