Dear C-Forward Customer,
Earlier today Microsoft experienced a widespread impact to service for customers using Office 365, including e-mail delivery. While Microsoft is now reporting the issues have been resolved, we are continuing to monitor the situation. As C-Forward is also an Office 365 customer, we have experienced delays in receiving requests for service. If you have not received a ticket or status update from us, please call us at 859-442-7877. Office 365 has been an extremely reliable solution, and we fully expect the negative impact today is an anomaly. Please be aware that Microsoft has communicated an additional update at 8 PM tonight. We certainly apologize for any inconvenience to your business and thank you for your understanding and patience.
Brent Cooper @bcooperNKY
C-Forward, Inc. | 5 w 5th Street, Suite 200 | Covington KY 41011